Privacy Policy
Last updated: March 2026
1. Introduction
Thread Market ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our membership services. By using Thread Market, you agree to the terms of this policy.
If you have questions about this policy, please contact us at [email protected] or call (140) 995-3221.
2. Information We Collect
We collect information you provide directly to us, including:
- —Full name, email address, and phone number
- —Billing and shipping address
- —Payment card information (processed securely and never stored on our servers)
- —Membership tier selection and subscription history
- —Account login credentials via Manus OAuth
We also automatically collect certain technical data including IP address, browser type, device information, and pages visited through standard web analytics.
3. How We Use Your Information
We use the information we collect to:
- —Process and manage your membership subscription
- —Apply your tier discount to purchases
- —Send order confirmations and billing receipts
- —Respond to customer service inquiries
- —Improve our website and product offerings
- —Comply with legal obligations
4. Payment Information
All payment card information is encrypted using industry-standard SSL/TLS technology. We do not store your full card number, CVV, or expiry date on our servers. Payment processing is handled by secure third-party payment processors who comply with PCI DSS standards.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- —Payment processors to complete transactions
- —Shipping carriers to fulfill orders
- —Service providers who assist in operating our website
- —Law enforcement when required by applicable law
6. Cookies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze site traffic. You may disable cookies in your browser settings, though some features of the site may not function properly as a result.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at [email protected]. We will process deletion requests within 30 days, subject to legal retention requirements.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.